Refund Policy

Learn about our money-back guarantee and refund process.

Refund Policy

We offer a 24-hour refund policy for our software subscription ONLY in the condition that you are able to show video evidence that it is not working on your computer.

How to Request a Refund

1
Contact Support
Fill out the subscription help form and choose Request Refund.
2
Provide Details
Include your purchase details and proof of the software not working on your machine.
3
Processing Time
If we determine you are eligible for a refund, it will be processed within 2 business days.